Understanding Shipping Times: A Comprehensive Guide

We truly appreciate your excitement and anticipation when placing an order with us. We understand that waiting for your purchase to arrive can be both thrilling and, at times, a bit challenging. To ensure transparency and provide you with the best possible experience, we’d like to take a moment to explain our shipping process in detail, including why certain factors may cause delays.

Our Commitment to Quality and Collaboration

We partner with a trusted third-party printer to fulfill your orders. This collaboration allows us to deliver high-quality products while maintaining efficiency. Typically, the processing and delivery timeline for most orders is approximately 4-7 business days from the time your order is placed. Under normal circumstances, this means your item should arrive within 7 business days if everything proceeds as expected.

However, it’s important to note that some of our products—such as zip-up hoodies—are not sourced domestically within the United States. These items are shipped internationally, which naturally extends the delivery timeframe to around 12-19 days . While this may feel longer than anticipated, rest assured that we prioritize quality and availability to ensure you receive a product that meets your expectations.

Why Delays Can Occur

The estimated shipping times provided on our product pages are based on historical data and represent what typically happens under normal conditions. However, there are several factors beyond our control that can occasionally impact these timelines:

1. Promotional Periods : During sales or promotional events, we often experience a significant increase in order volume. This surge can temporarily extend processing times as our team works diligently to manage the influx of requests.

2. Supply Chain Challenges : The global supply chain is complex and subject to unforeseen disruptions. Whether it’s raw material shortages, transportation delays, or customs clearance issues, these factors can occasionally slow down the fulfillment process.

3. Operational Interruptions : Like any business, we rely on machinery, systems, and people to operate smoothly. Unexpected downtime due to equipment maintenance, technical glitches, or even team illnesses can sometimes affect our ability to process orders as quickly as we’d like.

4. Shipping Carrier Delays : Once your package leaves our facility, it enters the hands of postal services or carriers. Weather conditions, peak holiday seasons, or logistical challenges on their end can also contribute to delays.

When such situations arise, we are committed to keeping you informed. If we anticipate any delays in fulfilling your order, we will promptly notify you so you’re always aware of the status.

How Orders Are Processed

To give you a clearer picture of how your order progresses through our system:

• Processing Time : Our standard processing time is 4-7 business days , Monday through Friday (excluding weekends and public holidays). Business days simply refer to weekdays when our operations team is actively working on orders.

• Shipping and Tracking : Once your order has been processed, it is either picked up by or dropped off at the postal service on the same day. At this point, you will receive tracking information from the carrier. Please note that tracking updates may take up to 24 hours to appear in their system, typically refreshing overnight around midnight.

Our Promise to You

We value your patience and understanding as we navigate the intricacies of order fulfillment and shipping. While we strive to meet the estimated timelines consistently, we also recognize that unforeseen circumstances can occasionally arise. Rest assured, our team is dedicated to ensuring your satisfaction every step of the way.

If you have any questions about your order or need further clarification, please don’t hesitate to reach out. We’re here to assist you and make your shopping experience as seamless as possible.

Thank you for choosing us—we’re honored to serve you!