Frequently Asked Questions

DeFi Digs is a premium crypto apparel company that offers high-quality, stylish clothing for crypto enthusiasts. We feature unique designs inspired by various cryptocurrencies and prominent figures in the crypto space.

We currently ship to most major countries.

At check out you will be able to see if we can ship to your location.

Shipping costs vary depending on your location and the order value.

We offer free shipping on orders over $125 within the United States.

Aside from that, we offer a flat $5.95 shipping fee on small items, and $9.95 shipping fee on more than one item if under $125 total order value. 

Most orders take 3-7 days to process and then ship within 1-3 business days.

Total Delivery time will usually be 7-11 days but delivery times vary depending on your location.

You will receive a tracking number once your order has shipped.

Returns & Exchanges

We want you to be completely satisfied with your DeFi Digs purchase. If for any reason you're not, we offer easy returns and exchanges through our Redo return portal.

Redo: Simple Returns, Peace of Mind

At checkout, you have the option to add two convenient services powered by Redo:

  • Shipping Protection: This nominal fee safeguards your order against loss or damage during transit.
  • Hassle-Free Returns: For a small fee, pre-purchase return shipping and enjoy the convenience of easy returns. Redo provides the return label, simplifying the process.

Initiating a Return or Exchange:

  1. Visit our Redo Return Portal.
  2. Enter your email address, order number, or tracking number.
  3. Select your preferred return or exchange option.
  4. Follow the prompts provided by Redo.

Need Assistance?

Contact us at info@defidigs.com with your order number and reason for return, and a member of our team will be happy to assist you.

Return Policy Details:

  • Timeframe: Returns and exchanges must be initiated within 14 days of order delivery (7 days is suggested for misprints). Returns for Items must be initiated  within this timeframe. Once initiated, the customer has 14 days to return the item. 
  • Condition: Returned items must be unworn, unwashed, and in their original condition with tags attached. Original shipping charges are non-refundable.
  • Sale Items: All sale items are final sale and are eligible for exchange or store credit only.
  • International Orders: Due to shipping costs, we are unable to process exchanges for international orders.
  • Return Shipping: If the "Hassle-Free Returns" option was not selected at checkout, customers are responsible for return shipping costs. An 8% restocking fee will apply to all returns.
  • Processing: Returns are typically processed within 10 business days of receipt. You will receive email confirmation once your return has been processed. Please allow up to 3 business days for refunds to reflect in your account.

Contact Us:

Our team is dedicated to providing a seamless return experience. Please don't hesitate to contact us at info@defidigs.com with any questions or concerns.

Option 1:

Our chatbot, Lil DeFi, is an amazing resource, trained to answer any questions you may have about our unique, vintage-inspired designs and premium materials. From fit and fabric to care instructions and sizing, Lil DeFi is ready to assist. Whether you're curious about the Bitcoin Drop Shoulder Graphic Tee or any other DeFi Digs apparel, Lil DeFi can provide the information you need.

Option 2:

Prefer to reach out directly? We'd love to hear from you! Contact our customer support team by email at info@defidigs.com or through the chat service right here on our website. You can also connect with us on X (formerly Twitter). We're always happy to help and would love to hear from you!

-DeFi Digs

Option 1:

Ask Our Chatbot, Lil DeFi!

Our chatbot Lil DeFi has been trained to help with any questions you have related to sizes, fit, and suggestions. Just give it your height and weight and the product you're looking for and it will give you suggestions!

Option 2:

We provide detailed size charts on each product page. We also have a comprehensive size guide to help you find the perfect fit.

Our personal suggestion on mosts shirts and products is to order a size up. 

**For further help, please reach out to us and we'll be happy to help you find the right size based on what you want.**

Yes. We accept crypto based payments through Coinbase Commerce, which allows a variety of crypto based payments.

At checkout, please select the option to checkout with Coinbase Commerce and it will direct you to a page to choose your preferred method of pay.

Clothing Quality

We use premium quality materials and fabrics to ensure our apparel is comfortable, durable, and stylish. We prioritize ethical and sustainable production practices whenever possible.

Minimizing Waste

We only makes clothes when they are ordered, minimizing waste. In addition, we only use eco-friendly packaging, sustainable washing and dyeing techniques, and biodegradable printing inks.

Print Quality

We utilize advanced direct-to-garment (DTG) printing with industry-leading Brother and Kornit machines. This ensures vibrant, durable prints using eco-friendly inks that meet the highest quality standards.

We offer a 14-day return or exchange policy on all unworn and unwashed items.

If there is a misprint, we would prefer you contact us within the first 7 days.

Please contact our customer support team for assistance with returns or exchanges.

Let's talk about GSM.

GSM is Grams per Square Meter (or g/m²). Many crypto clothing brands use a thin, 140-160 GSM (g/m²) material. It's lightweight and prone to tear.

At DeFi Digs, we use 190 GSM - 305 GSM for comfort, durability and longevity.

This means they're heavier than the standard fabric used by many brands, and it offers superior durability, withstanding wear, fading, shrinking and stretching.